2021 HSS401A: Soft Skills And Personality Development

Soft skills, unlike hard skills that are technical, tangible, measureable, quantifiable and assessable, are practical, imperceptible and subtle qualitative traits that determine the efficacy of human communication at professional and personal levels. While hard skills acquisition can be correlated with one’s intelligence quotient (IQ), soft skills development are intricately linked with one’s emotional quotient (EQ) and spiritual quotient (SQ). Hard skills can aid an individual secure a position, yet soft skills help the person retain it, achieve excellence and fulfil self-actualisation needs. Using academic as well as popular books, the course offers soft skills by integrating them at personal, professional, interpersonal and management levels.